Use Coupon code: tips420 to $AVE 20% OFF ALL ORDERS OVER $15.00

Refunds & Return Policy

Refund & Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

    * Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)

    * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

    * Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please use our Contact form.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Dab Kleen Black Tips

Dab Kleen Black Tips

This 200 count pack of Black Dab Kleen Tips will keep your quartz Crystal kleen. We have the highest..

Retail: $6.99

Your Price: $5.99

Dab Kleen Red Tips

Dab Kleen Red Tips

This 200 count pack of Red Dab Kleen Tips will keep your quartz crystal kleen. We have the highest q..

$6.99

Dab Kleen Tips 4 Pack

Dab Kleen Tips 4 Pack

Buy a 4 pack of Dab Kleen Tips with 1 of each color, red, white, blue and black to keep your quartz ..

Retail: $24.99

Your Price: $21.99

Dab Kleen Blue Tips

Dab Kleen Blue Tips

This 200 count pack of Blue Dab Kleen Tips will keep your quartz kleen. We have the highest quality ..

$6.99